10/31/2023 0 Comments Crystal office software![]() ![]() General questions/comments about the softwareĪnything covered under the Patient and Tasks tabs This should be your priority and is your responsibility, but we are here to help in any way that we can. If you've got one, post it!Įverything about backing up your Crystal database. Printing Issues with Crystal locking/freezing up ![]() If you are experiencing a new issue, please open a support ticket. New threads can only be created by Crystal employees. ![]() Keep pressing Next, then your licence key, you’re good to go.Any known current issues with this software will be listed here and marked as resolved when complete. Restore your backup file and do the edit again. If you’ve made an error, the install will very quickly fail. In my editor, that’s line 74 up to line 130. Then, starting from tag after the final Excel entry. Problem is, I have Office 365 installed which appears to have a different structure in the registry.įirst backup the file. My original plan had been to create a new entry to search for Excel 2016. You’ll see the last two entries are for 64 bit Excel – don’t get excited, they’re just to throw an error about 64 bit Excel! The following entries are for later versions of Excel. In English, it’s just telling the installer to search the registry to see if Excel 10 is installed. If you open this in an editor (I prefer Notepad++ as it handles the formatting well), you’ll see a section that starts: įollowed by several entries similar to this: It’s stored in ‘dunit\product.xcelsius-4.0-core-32’. The values to search for are stored in a file called ‘’. The way that Dashboard does this is to search the registry for certain values.Įverything that follows is unofficial and unsupported. It’s not enough to just check that there is ‘some’ application associated with xls and xlsx, it needs to be proper Excel. The problem is caused by the way that Dashboards try to detect the presence of Excel. Not great, especially as Office 2013 takes up a lot of disk space and uninstalling it can cause problems with file associations and jump lists. One solution is to uninstall Office 2016, install Office 2013, then install Office 2016 again. Jokes about Office upgrades aside, this shouldn’t be a problem, but you can’t install. Annoying isn’t it? Excel 2016 is installed (or Office 365), but that doesn’t count as 2007 or higher. ![]()
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